Shipping Policy for Ojas Earth

Effective Date: 1st Jan 2025

At Ojas Earth, we are dedicated to delivering your Ayurvedic products safely and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website.

Order Processing

  • Orders are processed within 1-3 business days after payment confirmation, excluding weekends and public holidays.
  • You will receive an email confirmation with tracking details once your order has been dispatched.

Shipping Options and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-4 business days.
    Delivery times may vary based on your location and the shipping method selected at checkout.

Shipping Charges

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the package.
  • Free shipping is available for orders above a specified amount, as indicated on our website.

Delivery Locations

We currently ship within India and to selected international destinations. Shipping availability and charges for international orders will be displayed during checkout.

Order Tracking

After your order is dispatched, a tracking number will be sent to your registered email. You can use this number to monitor your shipment’s progress via the courier’s tracking portal.

Delivery Issues

  • Incorrect Address: Ensure that the shipping address provided is accurate. Ojas Earth is not responsible for orders delivered to incorrect or incomplete addresses.
  • Lost or Damaged Shipments: In the rare event of a lost or damaged shipment, please contact us at info@ojasearth.in or +91 7771949788. We will work with the courier service to resolve the issue promptly.

Customs and Duties

For international orders, customs duties and taxes may apply based on the destination country’s regulations. These charges are the customer’s responsibility and are not included in the product or shipping price.

Changes or Cancellations

  • Orders can be modified or canceled before dispatch by contacting us at info@ojasearth.in.
  • Once an order is shipped, cancellations or changes will not be possible.

Need Help?

If you have any questions about our shipping policy or need assistance with your order, please contact us:

  • Email: info@ojasearth.in
  • Phone: +91 7771949788
  • Address: Scheme No 54, N/R- Sayaji Hospital, Mr-10 Road, Indore-452001

At Ojas Earth, your satisfaction is our priority, and we aim to make your Ayurvedic wellness journey seamless.